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Privacy Policy

Last updated: December 28, 2024

1. Introduction

Welcome to SRocket.ai and ScaleRocket.fr (the "Services"), operated by SCALEROCKET SAS ("we", "us", or "our").

Company Information:

  • Company Name: SCALEROCKET SAS
  • Address: 229 RUE SAINT-HONORE, 75001 PARIS, France
  • SIRET: 92778507100014
  • VAT Number: FR74927785071
  • RCS Registration: Registered at the Paris Trade Registry on April 17, 2024
  • Share Capital: €100.00

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Services.

2. Data We Collect

2.1 Information You Provide

  • Account Information: Name, email address, and authentication data when you create an account
  • Payment Information: Billing details processed securely through Stripe (we do not store full credit card numbers)
  • Content Data: Business descriptions, website content, and other materials you provide for AI-generated landing pages
  • Communications: Support tickets, feedback, and correspondence with our team

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent on the platform
  • Device Information: Browser type, operating system, device identifiers
  • Log Data: IP addresses, access times, and referring URLs
  • Cookies and Similar Technologies: See our Cookie Policy for details

2.3 Information from Third Parties

  • OAuth Providers: When you sign in via Google, we receive your name, email, and profile picture
  • Analytics Services: Aggregated usage statistics from Google Analytics

3. How We Use Your Data

We use your personal data to:

  • Provide Services: Generate AI-powered landing pages, deploy websites, and capture leads
  • Process Payments: Handle subscriptions and billing through Stripe
  • Improve Services: Analyze usage patterns to enhance features and user experience
  • Communicate: Send service updates, security alerts, and support responses
  • Comply with Law: Meet legal obligations and enforce our terms

4. Legal Basis for Processing (GDPR)

We process your data based on:

  • Contract Performance: To provide the Services you've subscribed to
  • Legitimate Interests: To improve our Services and prevent fraud
  • Consent: For marketing communications (which you can withdraw anytime)
  • Legal Obligation: To comply with applicable laws

5. Data Sharing

We share your data only with:

  • Service Providers: Hosting providers, payment processors (Stripe), and analytics services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or asset sale

We never sell your personal data to third parties.

6. Data Retention

We retain your data for:

  • Active Accounts: As long as your account is active
  • Deleted Accounts: Up to 30 days after deletion for backup purposes
  • Legal Requirements: As required by applicable laws (typically 5-10 years for financial records)

7. Your Rights (GDPR)

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a portable format
  • Object: Opt out of certain processing activities
  • Withdraw Consent: Where processing is based on consent

To exercise these rights, contact us at: privacy@scalerocket.fr

8. Data Security

We implement industry-standard security measures:

  • Encryption: TLS/SSL for data in transit, encryption at rest
  • Access Controls: Role-based access and authentication
  • Monitoring: Regular security audits and monitoring
  • Incident Response: Procedures for handling data breaches

9. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our Services are not intended for children under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Services. Continued use after changes constitutes acceptance.

12. Contact Us

For questions about this Privacy Policy or our data practices:

SCALEROCKET SAS 229 RUE SAINT-HONORE 75001 PARIS, France

Email: privacy@scalerocket.fr

You also have the right to lodge a complaint with the French Data Protection Authority (CNIL):

Privacy Policy | SRocket.ai